Training Programs for Banking and Financial Services - Products & Processes

Introduction

A career in Banking is both challenging and rewarding. The banking industry offers a range of career opportunities for both, freshers as well as experienced personnel not only from the banking field but also from other industries like FMCG, automobile, real estate, IT, Telecom etc. At the same time, the banking sector, being the financial backbone of any economy is highly regulated and requires indepth knowledge of processes to be carried out as per the guidelines drafted by the Regulator from time to time. Further, the banking business demands the highest level of Ethics and Integrity from every Bank employee.

Career Oriented Training Programme in Banking.

Induction Training programs conducted by most banks for new hires are very brief and may not explain the underlying logic of various processes being carried out. For an Entry level employee who has basic or no knowledge of banking operations and financial products, it can become overwhelming for him or her to start performing at a level so as to deliver results within a short period of time and that too without compromising on any of the policies or guidelines prescribed by the banking regulator, namely the Reserve Bank of India (RBI).

Objectives of the training programme

Objective 1 - Knowledge Skills

To provide the participants, training on banking products and operational processes to meet the compliance requirements set by the bank and the banking regulator (RBI).

Objective 2 - Selling Skills

To equip the participants with the necessary presentation skills and selling techniques which will enable them to meet the income targets set by the organization.

Objective 3 - Communication Skills

To enable the participants with the necessary skill sets which will help them to interact with customers and generate business through service.
Communication skills with respect to colleagues and seniors to enhance team work by effectively describing problems and presenting solutions.

Objective 4 - Additional Skills

1. Soft skills – Workplace Etiquette, Professional Attitude and Attire.

2. Resume writing.

3. Interview facing skills.

Objective 5 - Talent Pool

To create a talent pool of trained personnel who will provide superior quality of Banking and Financial Services through their respective job roles.

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About Lextran Educational Services

Our Vision

At Lextran Educational Services, our vision is to become the Preferred Knowledge Partner of:

Every company operating in the Banking, Financial Services and Insurance (BFSI) space.
Every Educational Institution offering Career Oriented Courses to their students.
Every person or group of persons interested in gaining knowledge of Financial Products and Services.

Pedagogy

The legendary Benjamin Franklin had once said - Tell me and I forget, teach me and I may remember, involve me and I learn.

On the same lines, the teaching methodology for this course has been designed with the objective of providing the participants with:

Training inputs,
Project based learning and
Practical learning through Role plays.

The pedagogy of the course has been curated in a manner that fulfills the requirements of banks for roles like:

Personal Banker.
Welcome Desk Manager.
Relationship Manager.
Teller.
Branch Sales Officer and similar branch banking and back office roles for sales and operations.